Box Office and Business Hours at The Dow Event Center

  • Box Office Hours: Mon – Fri 10:00 am – 5:00 pm
  • Open on Saturday for an on-sale date at 10:00 am
  • Open on Saturday and Sunday for events 2 hours before showtime
  • All weekend hours subject to change depending on particular event
  • Box Office phone number: (989) 759-1330
    • You can buy tickets from our Box Office in person. The Box Office does not have ordering available by phone or online ordering. We outsourced that service to Ticketmaster.
  • Order tickets online 24 hours a day at
    • Ticketmaster convenience fees will apply
  • Order tickets by Phone at Ticketmaster:  1-800-745-3000.
    • Ticketmaster convenience fees will apply
  • For Group Sales or large group discounts, call (989) 759-1330 to check on availability.
  • For advance notification of upcoming events, fill out this form indicating you want to be added to the email distribution list for upcoming events and we’ll add you. Contact Form
  • Method of Payment – Visa, Mastercard, Discover, American Express, Cash (Checks only for group sales made out to SMG Management II, LLC and require 5 business days lead time to process)

Administration Hours:  Monday through Friday 9:00 a.m. to 5:00 p.m.
Phone: 989-759-1320 push 0 for operator

Only tickets to events being held at the The Dow Event Center can be purchased at our Box Office. Tickets to our events can also be purchased at and through charge by phone at Ticketmaster 1-800-745-3000.  Ticketmaster convenience fees will apply.

The Dow Event Center Box Office is a walk in facility only: no phone or on-line ticket sales.